Privacy Policy

AUZ.life ("we," "our," or "us") is committed to protecting your privacy and ensuring compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, platform, and services.

1. What Personal Information We Collect

We may collect and process the following types of personal information:

Name, email address, phone number, and other contact details provided during account registration or communication.
Payment and billing information for transactions made through our platform.
Website usage data, including IP address, browser type, and pages visited.
Information submitted through surveys, forms, and customer support interactions.

We do not intentionally collect sensitive personal information such as health data or political beliefs unless explicitly required and with your consent.

2. How We Use Your Personal Information

We use your information to provide and improve our services, manage user accounts, process transactions, send administrative updates, personalize your experience, conduct analytics, and ensure platform security. Marketing communications will only be sent if you have opted in, and you can unsubscribe at any time.

3. How We Share Your Information

We do not sell your personal data. We may share information with service providers for payment processing, cloud hosting, and analytics. Information may also be disclosed if required by law or in the event of a business transfer such as a merger or acquisition.

4. Data Storage and Security

Your data is stored on secure servers in Australia or other jurisdictions with appropriate protections. We implement encryption, access controls, and security monitoring to safeguard your information, but no system is completely secure, so we encourage users to take precautions.

5. Your Rights Under Australian Law

You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications and request information about how your data is used. To exercise these rights, contact us at info@auz.life.

6. Cookies and Tracking Technologies

We use cookies to improve website performance, analyze visitor behavior, and deliver personalized content. You can manage cookie preferences through your browser settings.

7. Third-Party Links and Services

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

8. Data Retention

We retain personal data only for as long as necessary to fulfill legal and operational requirements. When no longer needed, we securely delete or anonymize your data.

9. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in laws or services. Updates will be posted with a revised effective date.

10. Contact Us

For any privacy-related inquiries, please contact us at:

AUZ.life
Email: info@auz.life
Registered Office:

24 Hasler Road,

Osborne Park, WA 6017

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.